Shipping & Returns
Postage within the Netherlands will be provided by PostNL (next day service).
Postage to Europe and the rest of the world will be shipped with PostNL (or another courier when requested/required – you will need to contact us first to arrange this). Delivery will take 1–3 working days with PostNL, depending on where you are.
*Please note – mark returned packages as ‘RETURNED GOODS’ – this helps us to avoid unnecessary customs charges and speeds up the returns process.*
Returned items must be in their original condition and returned to us within 14 days after receiving the goods. Returned items must be unused and in the relevant packaging where ever possible. Garment labels should not be removed. Except in the case of incorrectly supplied or faulty goods, where your statutory rights apply.
Returned goods will be exchanged or refunded (minus the delivery cost and any other relevant costs incurred).
Please send your returns to:
DENOISM FOR LOKALHEROZ
3032 AH Rotterdam
Please include your name and order number.